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For web design, questions about advertising, or game support, please
send email to support@coldfirestudios.com
If you require additional or faster methods of technical service other than
email, we will make every effort possible to provide any reasonable additional
forms of contact information. This is done on a per-case basis.
For game support about a specific game, send email to:
We generally do not offer game hints or tips via email. Most of that is handled via the
in-game chat rooms and message boards.
How do I become a message board moderator?
Our message board moderators have been hand selected by the game creators.
Moderator titles are handed out on a per-case basis by the forum administrators.
We try to select mature, responsible players that have a distinguished track record
as regular posters in our forums. Frequently posting useful information in our forums
and aiding our newer players is the only road to becoming a moderator.
Please, do not contact us about becoming a moderator.
How do I become a beta tester?
Occasionally, we hold a public beta test for our products. When we are conducting such tests,
we will post news on our web site or on the proper message boards notifying the public of
such a test. We will normally provide ample time for willing participants to sign up for
our beta tests. These testers are then selected on a per-product basis. Please, do not
contact us about being a beta tester, as we generally offer everyone a fair chance
at becoming a beta tester. We do, however, reserve the right to conduct closed or in-house
beta tests of our products at any time.
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